Memorial Day
Our office will be closed on May 27, 2019 in observance of Memorial Day. We will reopen with regular business hours Tuesday, May 28, 2019 at 8:00am in the drive-thru and 8:30am in the lobby. Payments can be dropped off …
Good Friday
Our office will be closed Friday, April 19, 2019 in observance of Good Friday. We will reopen with regular business hours, Tuesday, April 23, 2019 at 8:00am in the drive thru and 8:30am in the lobby. Payments can be dropped …
Presidents’ Day
Our office will be closed Monday, February 18, 2019 in observance of Presidents’ Day. We will reopen with regular business hours Tuesday, February 19, 2019 at 8:00am in the drive-thru and 8:30am in the lobby. Payments can be dropped off …
Office Hours
Beginning June 1st, 2018 the Russell County Water Authority hours will be as follows: Office – Monday through Friday 8:30 a.m. to 4:30 p.m. ET Drive Through – Monday through Friday 8 a.m. to 5 p.m. ET …
Disconnection of Services
Disconnections of services were scheduled for January 16, 2018, but due to hazardous weather conditions, the process has been delayed and will take place beginning next Monday, January 22, 2018. Because we chose to make this change for the protection …
Closing due to weather
Due to weather conditions, the Russell County Water Authority will be closed on Wednesday, January 17, 2018 for the protection of our employees. Whether these offices will be closed on Thursday will be determined at a later time. …
Meter Contract Fee
Our Non-Refundable Meter Contract Fee is $100.00 as of August 1st, 2016.
Automated Phone System
********************* ATTENTION CUSTOMERS********************* Beginning on August 1st RCWA will now have an automated payment number in order to make payments by telephone. You will need your Web ID number (which will be printed on your bill). There will also be …
Russell County Water Authority Will No Longer Accept Garbage Payments
The RUSSELL COUNTY WATER AUTHORITY will no longer accept garbage payments as of September 13, 2013 at 12:00 p.m. ET. Please feel free to read more on this update.
Water Restrictions are in Place
Please remember that water restrictions are in force. Even numbered addresses may water on even dates while odd numbered addresses may water on odd dates. Outside watering is only alowed between the hours of 10 PM and 10 AM Monday …